Vets Now Portsmouth is a dedicated out-of-hours emergency vet clinic, the pet equivalent of A&E, giving people and their pets the care and support they deserve at the time they need it most. Open since 2008, we care for dogs, cats and small animals through the night, at weekends and on bank holidays. Based within Downland Veterinary Group, our services include emergency and critical care, nurse triage, surgery, in-house blood testing, and diagnostic imaging. Our vets and vet nurses treat all pets regardless of which daytime vet you're registered with. We're proudly RCVS accredited as an Emergency Service Clinic.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.